terms and conditions
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed via the online shop GastroAir Shop (operated by GastroAir GmbH , Lahnstraße 31-33, 45478 Mülheim an der Ruhr, info(at)gastroair.de).
2. Conclusion of contract
2.1 The presentation of the goods in the shop does not constitute a legally binding offer, but a non-binding invitation to order.
2.2 By clicking the button "Submit order" the customer places a binding order for the goods contained in the shopping cart.
2.3 Confirmation of receipt of the order will be sent immediately by email, but does not constitute acceptance of the contract . The contract is only concluded upon an express declaration of acceptance by GastroAir GmbH , either by a shipping confirmation by email or by shipping the goods.
3. Prices and shipping costs
3.1 All prices in the shop are stated in euros and include VAT .
3.2 Shipping costs will be shown separately during the ordering process.
4. Terms of payment
4.1 Payment can be made using all payment methods offered in the shop .
4.2 The goods remain the property of GastroAir GmbH until full payment has been made.
5. Delivery and delivery times
5.1 Delivery will be made to the delivery address specified by the customer.
5.2 The delivery time may vary and cannot be directly influenced by GastroAir GmbH. A binding delivery time cannot therefore be guaranteed.
6. Cancellation policy
6.1 Right of withdrawal
Consumers have the right to withdraw from this contract within 14 days without giving any reason .
The cancellation period shall be 14 days from the day
- on which you or a third party other than the carrier designated by you took possession of the goods.
6.2 Exercising the right of withdrawal
To exercise your right of withdrawal, you must inform us (GastroAir GmbH, Lahnstraße 31-33, 45478 Mülheim an der Ruhr, email: info(at)gastroair.de) of your decision by means of a clear statement (e.g. a letter or email).
You may use the attached model cancellation form , but this is not mandatory.
6.3 Consequences of revocation
If you cancel this contract, we will reimburse you all payments , including delivery costs (except for additional costs for a delivery method other than standard delivery). The reimbursement will be made within 14 days of receipt of the cancellation, but no later than when we have received the goods or you have provided evidence that you have returned the goods.
The return costs are borne by the customer .
6.4 Exclusion of the right of withdrawal
The right of withdrawal does not apply in the case of:
- Goods that have been made to customer specifications or are clearly tailored to personal needs.
- Sealed goods which, for hygiene reasons, are not suitable for return if their seal has been removed.
- Perishable goods or those whose expiration date would quickly be exceeded .
6.5 Sample cancellation form
(If you wish to cancel the contract, please fill out this form and send it back.)
To:
GastroAir GmbH
Lahnstraße 31-33
45478 Mülheim an der Ruhr
E-Mail: info(at)gastroair.de
I/we hereby revoke the purchase contract for the following goods:
- Ordered on: __________ / Received on: __________
- Name of consumer(s): __________
- Address: __________
- Date: __________
(Signature only required for notification on paper)
7. Warranty
7.1 The statutory warranty rights apply.
7.2 Complaints can be sent to the address stated in the cancellation policy.
8. Liability
8.1 GastroAir GmbH is only liable for damages that are due to gross negligence or intent .
8.2 Liability for damage to life, body or health as well as under the Product Liability Act remains unaffected.
8.3 No liability is accepted for damage caused by improper handling or natural wear and tear .
9. Data Protection
The collection and processing of personal data is carried out in accordance with the statutory data protection regulations. The data protection declaration can be viewed in the shop.
10. Final provisions
10.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
10.2 Should individual provisions of these Terms and Conditions be or become invalid , the validity of the remaining provisions shall remain unaffected.
10.3 The place of jurisdiction for all disputes arising from this contract is the registered office of GastroAir GmbH , provided that the customer is a merchant, a legal entity under public law or a special fund under public law.